PRIVACY POLICY

This privacy policy discloses the privacy practices for www.printsandclay.com. Your right to privacy is extremely important to us and we have created this statement to demonstrate our firm commitment to your privacy. Below are the guidelines we use for protecting the information you provide us during a visit to our site.

www.printsandclay.com is designed to give you control over the privacy of your credit card information, name, address, children’s information, email and all additional information you voluntarily provide us via email or other direct contact from you. We offer the industry standard security measures available through your browser called SSL (secure socket layer) encryption that ensures safe Internet transmission of your personal information.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we will also automatically receive your computer’s internet protocol (IP) address in order to provide us with the information that helps us learn about your browser and operating system.

EmailMarketing: with your permission, we may send you emails about our store, new products and other updates.

We will not sell or rent this information to anyone. All personal information provided to us when you register or place an order is maintained in private files on our secure Web server.

Users may opt-out of receiving future mailings by choosing to un-subscribe. Unique identifiers are collected to verify the user’s identity and for use in our record system.
We will only use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization other than as necessary to fulfill your request, e.g. to ship an order.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.

Unless you ask us not to, we may contact you via email or phone in the future to tell you about specials, new products or services, or changes to this privacy policy.

Personal information relating to you and your order history are only available to you if you provide the correct password that you create. After providing your password, you can edit or delete your information at any time through the My Account page.

If you forget your password, you can request that it be emailed to your email address. We will not give passwords out over the phone, social media, nor will we email them to a different email address than the one used to register.

If you have provided your email address to us, we may send you emails of a promotional nature from time to time. If you do not want to receive such mailings, simply respond by email or unsubscribe using the unsubscribe link provided in all automatic or promotional emails.

You can do the following at any time by contacting us via the contact page provided on our website:

See what data we have about you, if any

Change/correct any data we have about you

Have us delete any data we have about you

Express any concerns you have about our use of your data

We take precaution to protect your information. www.printsandclay.com has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address), your child’s information (like names and ages) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fulfill your orders. If we have trouble processing an order, we’ll use this information to contact you.

We share aggregated demographic information with our partners and advertisers.This is not linked to any personal information that can identify any individual person.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

This site contains links to other Web sites as a convenience for informational purposes only and does not mean that we endorse those Web sites.www.printsandclay.comis not responsible for the privacy practices or the content of such Web sites and we encourage you to read such sites’ privacy policy before submitting any personal information if required.

At www.printsandclay.com we use cookies to help improve your shopping experience by keeping track of your preferences, shopping cart, and other information that will help us serve you better. A cookie is a small data file that is automatically sent to your web browser from a web server and stored on your computer’s hard drive. They help you navigate our site more easily. You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.

www.printsandclay.com may amend or update all or any part of this Privacy Policy from time to time. All amendments and updates will become effective upon publication on this website.

If you feel that we are not abiding by this privacy policy, you should contact us immediately at support@printsandclay.com.

The Prints and Clay mobile message service is operated by Klavyio, Shopify and The Painted Peacock company. Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Prints and Clay’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Prints and Clay through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Prints and Clay. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to the number or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. 

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.